Medical Assistance Transportation Program
Phone: (410) 548-5142
Fax: (410) 219-2885
Office Hours: Monday - Friday - 8:00 AM - 5:00 PM
Main Office: 801 North Salisbury Blvd., Salisbury, MD 28101
Medical Transportation can distribute bus tickets to eligible clients ONLY if they have three or more appointments per week. All appointments must be documented by the provider and received by our office prior to issuing bus tickets.See links above for the form.
The Wicomico County Health Department oversees the Maryland Medical Assistance Transportation Program to provide complimentary, non-emergency transportation
to qualified Medical Assistance Recipients.
Medical Assistance Transportation is for Wicomico County residents with active Medicaid who have no other means of transportation available to get to their medical appointments. This is a shared ride program – if you qualify for the service, you will be riding with other people. Be aware that all customers will be subject to a screening process to determine eligibility for services.
- You must live in Wicomico County
- You must have active Maryland Medicaid/Medical Assistance — recipients with QMB, SLMB, Family Planning Only and Medicare only do not qualify for this service
- Appointments must be medically necessary
- The medical provider/medical facility must accept Maryland Medicaid as payment for services
- You must not own a car, and have no other way to get to your appointment
- You must live or be going to a medical appointment more than 3/4 of a mile from a public transportation bus stop*
- Call (410) 548-5142 to see if you qualify
*Note: If you do live near a bus stop and cannot ride the bus due to a medical condition, you may qualify with written confirmation from your doctor. Click Here for the form.
Scheduling Your Ride
All service must be requested by 12 noon at least two business days before the ride is needed, but can be scheduled up to two weeks in advance.
When calling to schedule your ride, you must have the following information available:
- The name/address of the medical facility and doctor where you are going
- How long your visit/procedure is expected to take
- Any assistive devices you may have: wheelchair, crutches, walker, oxygen tank
- Whether it is medically necessary for you to be accompanied by an adult
Getting Your Pick Up Time
City Cab is currently contracted to provide the curb-to-curb service. So that you are ready when the transportation arrives, you must call them between 1 p.m. and 4 p.m. the day before your scheduled ride to get your estimated pick up time.
If you live in a rural area you must call City Cab the day before your ride between 1 p.m. and 4 p.m. to confirm your ride – if you do not confirm, you will not be picked up.
Locations include, but are not limited to: Hebron, Mardela Springs, Parsonsburg, Tyaskin, Willards
Non-Emergency Ambulance & Certain Wheelchair Services
- The current contractor is East Coast Ambulance, (410) 663-2012.
- A Physicians Certification Statement (PCS) is required. Click HERE for forms.
- All service is for non-emergency transports.
- If you are a wheelchair user and are traveling to/from Peninsula Regional Medical Center or HealthSouth, East Coast will be the provider of service.