Adult Evaluation & Review Services (AERS)


Phone(410) 543-6938

Fax: (410) 543-6987


  • Preadmission Screening
  • Resident Reviews
  • Statewide Evaluation  and Planning
  • Initial Case Management
  • Geriatric Evaluation Services 

Additional Resources:

What is AERS?

AERS provides assistance to functionally disabled individuals who are at risk of being placed in an institution. AERS staff conducts a comprehensive evaluation to identify services available to help the individual to remain in the community, or in the least restrictive environment, while functioning at the highest possible level of independence and personal well-being.

How Does AERS Help?

The AERS teams consist of a nurse, social worker, and as needed psychiatrist and psychologist.  These teams provide the individual with a comprehensive evaluation, including medical/nursing, environmental and psychosocial assessments.  The evaluation is conducted in the home setting or the individual’s current location.  Upon completion of the evaluation, the multidisciplinary team develops a plan of care which recommends services needed to help the individual remain at home, or in the least restrictive environment.


Referrals are accepted from any concerned individual by phone, fax, mail or in person.  Referrals for Preadmission Screening and Resident Reviews generally come from hospitals, nursing facilities, private physicians or other health care providers.


  • There is no charge for evaluations. 

Eligibility Criteria:

Must meet both Medical and Financial Eligibility Criteria as follows:

  • Medical: at risk of nursing home placement, or institutional care
  • Financial: Medicaid recipient or be eligible for Medicaid within six (6) months of placement in nursing facility

Administrative Care Coordination Unit (ACCU) & Ombudsman Program

Administrative Care Coordination Unit (ACCU): The mission of ACCU is to provide education and outreach to Medical Assistance recipients to increase awareness of Medical Assistance Programs. Ombudsman Program: Attempt to resolve disputes by educating the MCO/MCO provider and the enrollee; utilize mediation or other dispute resolution techniques; assist the enrollee in negotiating the MCO’s internal…

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Children and Youth with Special Health Care Needs (CYSHCN)

  These services are available: Family Centered Care Coordination: a valuable service, our CYSHCN program, can help navigate you through the health care system by giving assistance in communicating with providers and agencies that help support children with special needs. A nurse can help coordinate services, address any questions, reduce barriers for care and/or help refer care givers…

Go to Children and Youth with Special Health Care Needs (CYSHCN) →

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