Maternal and Child

Administrative Care Coordination Unit (ACCU) & Ombudsman Program

Administrative Care Coordination Unit (ACCU): The mission of ACCU is to provide education and outreach to Medical Assistance recipients to increase awareness of Medical Assistance Programs. Ombudsman Program: Attempt to resolve disputes by educating the MCO/MCO provider and the enrollee; utilize mediation or other dispute resolution techniques; assist the enrollee in negotiating the MCO’s internal…

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Children and Youth with Special Health Care Needs (CYSHCN)

These services are available: Family Centered Care Coordination: a valuable service, our CYSHCN program, can help navigate you through the health care system by giving assistance in communicating with providers and agencies that help support children with special needs. A nurse can help coordinate services, address any questions, reduce barriers for care and/or help refer care givers to…

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