Addictions Frequently Asked Questions (FAQ’s)

Information

Addiction Information

Phone(410) 742-3784Fax: (410) 543-6680

Hours of Operation:

  • Monday: 8:00 AM - 8:00 PM
  • Tuesday: 8:00 AM - 5:00 PM
  • Wednesday: 8:00 AM - 8:00 PM
  • Thursday: 8:00 AM - 8:00 PM
  • Friday: 8:00 AM - 5:00 PM

All clients with appointments after 5 p.m. will need to use the back entrance on the 4th floor of the parking garage. 


How Do I Schedule an Intake?

Our Intakes are done by a walk-in process.  They are Monday-Thursday at 8 am and are first come, first serve.  We ask that you come to the top of the downtown parking garage located across from the library and behind the building.  There is an entrance located there for our floor.  It is locked until 8 am.  You can wait there until we open at 8 am.  Remember, it is first come, first serve.

What Should I Bring with Me to the Intake?

  • Photo ID
  • Social Security Card (if you have one)
  • Proof of Current Address (if not already on your ID)
  • Proof of ANY income you may have (wages, unemployment, SSI, etc.)
  • ANY Health Insurance You have (MA, MCO, Private, etc.)

Will I be seen the same day?

When you come in for your intake, you will meet briefly with a supervisor and be triaged to see why you are here and what your needs may be.  We have a certain amount of counselors available everyday to see clients.  After you are triaged by one of our supervisors, you will be given the opportunity to come back that day for a same day appointment based on the number of counselors we have available.  This number varies from day to day.  If we fill up and there are no other counselors available, you may be asked to come back another day.

How long do the assessments take?

When you come back for your same day appointment and meet with one of our counselors for your assessment, you will be here for about 2-3 hours.

What Insurances do you take?

We accept many kinds of insurances, both state and private.  State insurance includes MA (Medical Assistance), MCO’s (Priority Partners, Amerigroup, United Healthcare, Maryland Physician’s Care, Riverside, etc).

For Private Insurances, we are an Out-of-Network provider.  We will call your insurance company and see what the coverage is for these types of benefits.  We will then let you know if you have any deductibles that have to be met before your insurance will pay any of the costs.  We will bill your insurance company for your visits.  Whatever they don’t pay you, the client, will be responsible for.

What if I don’t have any insurance?

We have information here to help you apply for insurance depending on your income.  We have applications for Medical Assistance (MA) and we also have someone here on Mondays and Wednesdays to help you sign up through the MD Health Connection.

How much will my treatment cost?

Costs will vary depending on how much your insurance covers, if applicable.

For clients with no insurance, there is a sliding scale fee based on your income.  The minimum amount we charge is $5 per visit.  It is important that you provide us with your income by your 3rd visit or you will be charged full fee for any visits after that until you do provide income.

If you don’t have any income, you will be given information on how to call and apply for unemployment benefits. 

Where should I park for my appointment?

  • You can park in the parking garage that is located directly behind our building where you came in for your assessment.  It is $.50/per hour.
  • Parking is also available for 2-hours free in the parking lot right across from the library.
  • There is metered parking in front of the Health Department.  


Addiction Services: Adult Intensive Outpatient Treatment

The Adult Intensive Outpatient Program is designed for individuals who require more structure and support than a low-intensity, traditional outpatient program, and who do not need a medically managed inpatient program.  Treatment is provided nine hours or more during the week.  As the patient progresses they will step down and attend less hours at each phase.  IOP provides an…

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Addiction Services: Adult and Adolescent Intensive Outpatient Treatment

The Adult Outpatient Program is designed for individuals who currently meet the American Society of Addiction Medicine (ASAM) placement criteria for Level I care, which can be provided less than 9 hours per week.  The Outpatient Program is designed to be a minimum of 26 weeks.  Individuals are also linked with community resources to help further their progress in other areas of…

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Addiction Services: Adult Drug Court Through Wicomico County Circuit Court

The Wicomico County Health Department screens and treats individuals that are referred and admitted to the Wicomico County Circuit Drug Court.  To participate in Drug Court, the participants need to meet criteria for ASAM Level II Care.  Evaluations can also be completed for participants who are incarcerated at the local detention center. The Intensive Outpatient Program is designed…

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Addiction Services: Adult Forensic Treatment at Wicomico County Detention Center for Males & Females

The Male and Female Forensic Program is designed for individuals who are currently incarcerated at the Wicomico County Detention Center.  The inmate must meet the American Society of Addiction Medicine (ASAM) placement criteria for Level I care, which can be provided less then 9 hours per week. The groups for the female population are held two days…

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Addiction Services: Adult Methadone Maintenance & Suboxone Program

The Methadone Maintenance Program was developed for patients who are addicted to opiates.  It is a medication assisted treatment that assists the patient to re-engage in all areas of their life.  The program is designed to help those that struggle to function without the use of the opiate.  The program follows all federal and state regulations to…

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Addiction Services: Temporary Cash Assistance

Addictions specialists placed at Social Services provide substance abuse screening services to all Temporary Cash Assistance (TCA) Applicants, minor parent’s in a TCA household, Food Stamp applicants and recipients who have been convicted of a drug related felony and referrals from Child Protective Services who are suspected of having substance abuse problems.  The Addictions Specialists provide appropriate…

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Child, Adolescent & Family Outpatient Mental Health

The Wicomico County Behavioral Health Program provides outpatient mental health services for children, adolescents and their families. Psychiatric Evaluation Depression ADHD Management Anxiety Medication Evaluation and Monitoring Anger/Self Control Stress Reduction Trauma Individual/Family Therapy School Based Services Bullying To make a referral, please contact  (410) 334-3497 and ask for the referral coordinator. Children and adolescents referred for services must…

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Minority Youth Outreach Program

The Minority Youth Outreach Program promotes behavioral health awareness through education and outreach to youth and adults of all ages, genders and nationalities. Parent Educational Groups Community and School Groups Client/ Family Advocacy and Referral Anger Management Community Networking Outreach to the Faith-based Community Available to Wicomico, Somerset and Worcester Counties For more information call Christine Elsey at (410)…

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